CURRENT TAT TIMES


DUE to current distribution interruptions and delays within the UPS hub we have extended our TAT time so that hung orders can be reprocessed and reshipped through USPS or from another Distribution Center per customers request and/or Route Insurance ReOrders due to the delay. 

We apologize for any inconvenience this may cause. 

TAT (TURN AROUND TIME) 

We have multiple platforms that we sell on such as AMAZON, ETSY, our Website and our App.  We process 300-500 orders a day in addition to our commercial contract printing. 

Please note the TAT time is the processing time we have to process, package and place your items in the shipping carriers hands. This does not include the days it will take for the item to process through the shipping facilities to you. Due to Covid-19 Next Day shipping is not guaranteed with USPS or UPS. 

Weekend, Holidays and Closure Days Do Not Count as TAT Days. 

 

SCREENS:

1-9 BUSINESS DAYS

 

PRE-ORDERS:

WILL SHIP IN 1-5 BUSINESS DAYS FROM CLOSURE DATE LISTED

 

SUBLIMATIONS:

2-8 BUSINESS DAYS

 

EMBROIDERY: 

1-4 ITEMS 1-8 BUSINESS DAYS

5-10 ITEMS 3-12 BUSINESS DAYS

11-20 ITEMS 2-3 weeks BUSINESS DAYS

20+ ITEMS 3-4 weeks BUSINESS DAYS 

 

Due to Federal Guidelines - State of Georgia Covid-19 Restrictions And Fulton County Business Guidelines TAT times can be adjusted at any time even after your order is placed per the business owners and supervisors discretion based on number of employees allowed within work space area and amount of order volume to be processed. 
For more information on how we are helping the fight and in compliance with the Governors Order visit 
https://georgia.gov/covid-19-coronavirus-georgia/unite-stop-spread

 

 

CUTOFF TIME: 

Orders placed after 4 PM will be counted as TAT Day 1 on the following business day. This includes all orders placed on the Weekends, Holidays and Closure Dates. 

 

 

  

2021 CLOSURE DATES

NEW YEARS- JAN. 1, 2021-JAN. 4,2021 CLOSED
MLK DAY- JAN.18, 2021 - MAIL WILL NOT RUN
PRESIDENTS DAY- FEB. 15, 2021- MAIL WILL NOT RUN
FEB 27TH & 28TH CLOSED NO WEEKEND COMMERCIAL  STAFF 
APRIL 16- APRIL 23 CLOSED  COMMERCIAL ORDERS & STAFF ONLY NO WEBSITE, AMAZON, ETSY OR APP ORDERS WILL BE PROCESS DURING THIS WEEK.  
MEMORIAL DAY- MAY 31, 2021 CLOSED
INDEPENDENCE DAY - JULY 1, 2021- JULY 6, 2021 CLOSED
LABOR DAY - SEP. 6, 2021 - CLOSED
COLUMBUS DAY- OCT.11 MAIL WILL NOT RUN
VETERANS DAY - NOV. 11 CLOSED
THANKSGIVING- NOV. 20-NOV. 26 CLOSED
CHRISTMAS - DEC. 17-DEC.31 CLOSED

 

This section was Updated 3/01/2021